| About Us Richard Battersby (Corn Merchants) Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Richard Battersby (Corn Merchants) Ltd 88-92 York Street Heywood Lancashire OL10 4NS Phone: 01706-360572 Fax: 01706-625040 E-mail: enquiries@sports-grounds.com Web: www.grass-seeds-r-us.com |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from anywhere other than the UK, place your order and your credit card company will convert the transaction to your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. All prices quoted include VAT at the prevailing UK rate where applicable. We reserve the right to alter prices without notice. Prices ruling on the day of despatch shall apply. Every care is taken to describe items as accurately as possible. In the interests of product innovation and improvement, we reserve the right to alter specification or colours without notice. |
| Shipping And Handling All orders are shipped securely by private courier to ensure that you receive your order quickly and in excellent condition. Our aim is to process all orders and to have them delivered to you within 5 working days. However during peak periods or unavailability of stock, the sheer volume of work may entail slightly longer delivery periods therefore please allow up to 28 days for delivery. Please order early. Delivery is INCLUDED in mainland England & Wales - delivery to other areas MAY incur an additional carriage charge but in such cases you will contacted BEFORE we ship your order to confirm that the delivery charge is acceptable. Overseas customers : Please email for a quote on shipping as prices may vary depending on your country of residence. |
| Delivery Schedule Our aim is to process all orders and to have them delivered to you within 5 working days. However during peak periods or unavailability of stock, the sheer volume of work may entail slightly longer delivery periods therefore please allow up to 28 days for delivery. Please order early. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges VAT is included at the prevailing rate. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee Customer Relations: If you have any cause for complaint please contact us immediately. We will do our very best to please you, our customer, and rectify any problems which you may have. New Goods - If on receipt you are not completely satisfied, simply return the goods unused within 7 days for a full refund. We regret the carriage charge is not refundable. |
| Reaching Us Richard Battersby (Corn Merchants) Ltd 88-92 York Street Heywood Lancashire OL10 4NS Phone: 01706-360572 Fax: 01706-625040 E-mail: enquiries@sports-grounds.com Web: www.grass-seeds-r-us.com |
| Privacy Policy Richard Battersby (Corn Merchants) Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Customer Relations: If you have any cause for complaint please contact us immediately. We will do our very best to please you, our customer, and rectify any problems which you may have. New Goods - If on receipt you are not completely satisfied, simply return the goods unused within 7 days for a full refund. We regret the carriage charge is not refundable. Exchange of goods: If we have sent you the correct item/s in accordance with your order, but you wish to exchange an item/s, we will gladly do so subject to our EXCHANGE CHARGE of £9.95 which includes carriage, handling and insurance. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
| Remittance Terms All prices quoted include VAT at the prevailing UK rate where applicable. We reserve the right to alter prices without notice. Prices ruling on the day of despatch shall apply. Every care is taken to describe items as accurately as possible. In the interests of product innovation and improvement, we reserve the right to alter specification or colours without notice. |